What is Mizu CRM?
Mizu CRM is a customer and revenue operations platform that brings customer records, sales, marketing, support, workflows, analytics, and AI-assisted capabilities into one organization-scoped system.
Mizu
Customer relationships and revenue operations in one system.
Shared customer context for sales, marketing, support, and operations with organization-scoped access.
No credit card required
Why Mizu
One operating layer for the customer lifecycle
Mizu CRM connects customer records, sales execution, marketing engagement, customer support, workflows, analytics, and AI-assisted operations. Teams work from shared customer context instead of moving information between disconnected tools.
A complete view of every customer
Connect contacts, companies, activities, conversations, and relationship history in a customer record every team can use.
Learn moreTurn pipeline activity into predictable execution
Manage deals, stages, activities, forecasts, and sales workflows from a shared revenue workspace.
Learn moreGive every conversation the right context
Bring support interactions, customer history, and team workflows together so service teams can resolve issues with the relationship in view.
Learn moreTurn customer data into targeted engagement
Build campaigns and sequences around customer information and CRM events already captured in Mizu.
Learn moreSee what is happening across the business
Turn customer, pipeline, marketing, support, and operational data into reports teams can use to make better decisions.
Learn more
Product
From customer record to business outcome
Mizu CRM connects customer data with the workflows that act on it. Leads become deals, activity triggers follow-up, customer context informs service and marketing, and leaders can measure the results in the same organization-scoped environment.
mizu · sales pipeline
Workspace
Pipeline board
Sample UI layout
Lead4
Deal A
$12k
Rep 1
Deal B
$8k
Rep 2
Qualified3
Deal C
$24k
Rep 1
Deal D
$18k
Rep 3
Proposal2
Deal E
$41k
Rep 2
Deal F
$29k
Rep 1
Negotiation2
Deal G
$56k
Rep 3
- 1Capture - Bring the customer, company, deal, and activity into a shared record
- 2Automate - Trigger follow-ups, notifications, tasks, and workflows from customer activity
- 3Assist - Use AI-assisted capabilities and business rules to prioritize work and move deals forward
- 4Measure - Turn customer and revenue activity into reporting teams and leaders can act on
Workflows
Turn customer activity into action
Connect CRM events to repeatable workflows without moving data between disconnected systems. Define what should happen, when it should happen, and what Mizu should record when it does.
Step 1
Trigger
A customer, contact, deal, or other CRM event changes.
Step 2
Context
Mizu loads the relevant organization-scoped data and permissions.
Step 3
Logic
Workflow conditions, rules, and timing determine what happens next.
Step 4
Intelligence
AI-assisted capabilities or business rules help evaluate the next action.
Step 5
Action
Create a task, send a message, update a record, or trigger an integration.
Step 6
Record
The resulting activity is captured for visibility and operational review.
Platform
A connected system for the entire customer lifecycle
Customer-facing teams and revenue operations work from common data, with focused capabilities that can expand as your organization grows.
Customer experience
Intelligence
Operations
Integrations
Fits into the systems your business already runs
Connect customer and revenue workflows with supported business systems. Use available integrations, marketplace applications, and APIs to keep information moving while each external system retains its appropriate role.
- CRM
- Communication
- Accounting
- Marketing
- Payments
- Productivity
- Developer APIs
Enterprise
Built for organizations that need control and accountability
As operations grow, customer data and workflows need clear ownership. Mizu CRM provides organization-scoped access, permissions, identity controls, and audit capabilities for responsible administration.
Security
Protect customer and organizational data with layered controls and organization-scoped access.
Permissions
Control what users can access and change according to their responsibilities.
SSO / identity
SAML SSO packaging is available for Enterprise; production IdP sign-off is in progress. We do not claim full OAuth CRUD SSO readiness.
Audit
Maintain visibility into important activity for operational and security review.
- Organization-scoped data isolation (RLS)
- Application-layer encryption for sensitive fields
- Encryption in transit
- Role-based access control
- MFA and SSO (SAML)
- Audit logging
Pricing
Start with the capabilities your team needs today
Begin with focused CRM workflows and expand into broader automation, operational visibility, and administration as your organization grows.
Starter
$19/month
For small teams building a structured customer and sales process.
- Up to 3 users
- 1,000 contacts
- 1 sales pipeline
- 100 AI credits / month
Professional
Popular$49/month
Hero plan for growing teams: CRM + help desk, Command Center, and metered AI credits.
- Up to 25 users
- 10,000 contacts
- 5 pipelines
- 500 AI credits / month
Business
$89/month
For organizations managing larger customer volumes, multiple workflows, and advanced operational requirements.
- Up to 50 users
- 50,000 contacts
- 20 pipelines
- 2,000 AI credits / month
Enterprise
Custom
For organizations that require expanded administration, identity controls, security requirements, and tailored deployment considerations.
- Unlimited users
- Unlimited contacts & pipelines
- 10,000 AI credits / month
- Enterprise AI agents
Mizu CRM FAQ
Frequently asked questions
Can Mizu CRM connect with our existing business systems?
Yes. Mizu CRM provides supported integrations, marketplace applications, webhooks, and APIs for connecting business systems. When an external product remains the system of record, Mizu can bring relevant context into CRM workflows without claiming to replace that product.
How is customer data separated between organizations?
Mizu CRM uses organization-scoped access controls and database-level row-level security to isolate data between organizations. Role-based permissions and audit logging provide additional controls for managing access and reviewing important activity.
Is Mizu CRM suitable for growing organizations?
Yes. Teams can begin with focused customer and sales workflows, then expand into marketing, support, automation, analytics, integrations, administration, and AI-assisted operations as their requirements become more complex.
Does Mizu CRM replace accounting software?
No. Mizu CRM focuses on customer and revenue operations. Supported accounting integrations can connect relevant customer and financial context to CRM workflows while the accounting product remains the financial system of record.
How do I choose the right plan?
The pricing page lists current limits and capabilities for each plan. Organizations with larger deployments, identity requirements, procurement needs, or custom integration requirements can contact sales for a scoped evaluation.
Give your teams one place
to manage the customer lifecycle.
Bring customer data, revenue workflows, service, analytics, and AI-assisted tools into a system designed to grow with your organization.
- No credit card required
- Cancel anytime
- Documented security controls
- Free onboarding